Privacy Policy

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Effective Date: 2/20/2026

Northwoods Outdoor Design (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us for landscape, arborist, or design services. This policy applies to visitors and customers within the United States only

INFORMATION WE COLLECT

We may collect the following types of personal information when you interact with our website or contact us:

• Name
• Email address
• Phone number
• Physical address
• Property details related to your project
• Photos, documents, or other files you choose to upload or send us

Information may be collected when you:

• Submit a contact or booking form
• Upload files or photos
• Email or call us using the contact information listed on our website
• Book an appointment or make a payment

You are not required to provide personal information to browse our website, but certain services require it.

PAYMENTS

We accept payments through third-party payment processors, including Plaid and GoDaddy. We do not store your payment card or banking information. All payment information is handled directly by the payment processor in accordance with their own privacy and security policies.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

• Understand how visitors use the site
• Identify returning users
• Enable site functionality and login features
• Support analytics and advertising

We also use advertising platforms such as Google, Facebook, and Instagram. These platforms may use cookies or similar technologies to display ads based on your visits to this or other websites.

You can control or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

EMAIL COMMUNICATIONS

We may send newsletters or promotional emails related to our services. You may opt out of these communications at any time by using the unsubscribe link included in our emails.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to inquiries and provide requested services
• Schedule appointments and manage projects
• Communicate with clients
• Process payments
• Improve our website and services
• Send newsletters or promotional updates (with opt-out available)

We do not sell your personal information.

SHARING OF INFORMATION

We may share limited personal information with trusted third parties only as necessary to operate our business, including:

• Website hosting providers
• Email and mailing services
• Payment processors

These third parties are provided only the information necessary to perform their services and are expected to safeguard it appropriately.

DATA STORAGE AND RETENTION

Client information may be stored on our website, in email accounts, in spreadsheets, and in physical paper records.

We retain personal information only as long as reasonably necessary to provide services, comply with legal and tax obligations, and manage business records. In most cases, client information is retained for up to seven (7) years, after which it is securely deleted or destroyed unless a longer retention period is required by law.

DATA SECURITY

We take reasonable steps to protect your information, including the use of HTTPS/SSL encryption, password-protected systems, and two-factor authentication where available. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

YOUR RIGHTS (UNITED STATES RESIDENTS)

You may request to:

• Access the personal information we have about you
• Correct inaccurate personal information
• Request deletion of your personal information, subject to legal or business recordkeeping requirements

Requests can be made using the contact information below.

CHILDREN’S PRIVACY

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

CONTACT INFORMATION

If you have questions about this Privacy Policy or how your information is handled, please contact:

Northwoods Outdoor Design
Barrington, Rhode Island
Email: willsilveria@icloud.com